

Sofia Kalakou
ISCTE University Institute of Lisbon,
ImAFUSA (Coord.), RefMap
Innovative Air Mobility (IAM) is expected to transform how people and goods move, particularly in urban and regional settings, by introducing new, sustainable, and efficient air transportation solutions. To smoothly integrate it into city systems and inhabited areas, it is imperative to measure its expected performance and how this will impact the ecosystem. Changes are expected to be seen both internally in the system of aviation and how it operates and externally, in the society and the business sector, where citizens and companies may experience the positive or negative impact of IAM´s advent. Hence, both internal and external aspects need to be considered. It is observed that the internal aspects are more broadly assessed in the literature compared to the external. They often express how the capacity of the system will be impacted. On the other hand the external aspects, such as societal and economic consequences are still to be developed. Overall, the performance of Innovative Air Mobility (IAM) can be measured through a combination of technical, operational, environmental, and societal indicators.
Panels Discussion
1. Future Aviation Economy
2. Regulatory and Operational Challenges
1. Business insights for the pathway of future sustainable aviation
2. IAM operations performance assessment
Short Bio
Sofia Kalakou is an Assistant Professor in ISCTE´s Department of Marketing, Operations and General Management, researcher of BRU-ISCTE’s Management Research Group and Director of the Post-Graduate program “Future Mobility” for Executives. She is the global coordinator of the ImAFUSA project and ISCTE´s coordinator for the Refmap and SmartVitiNet projects. She holds a PhD and MSc in Transportation Systems, and a BSc in Civil Engineering. Her research focuses on air and urban transport planning and management, social aspects of transport, identification of citizen needs in the context of mobility, urban development through changes in transport systems, technology adoption and integration in operations, impact assessment and operations performance assessment. Before joining ISCTE she worked as a consultant in the transport and mobility sector.




